Autumn Special - Exp 10/26/2020

Free Shipping On All Orders SHOP NOW

Customer Support

You can set up a GetSafe security system in minutes. Watch our how-to videos for easy-to-follow instructions. And if for any reason you have questions, we’re ready to answer them.

Call 1-888-799-6255

How-to videos

NCIX Review

What is GetSafe

Setup your system

  • Downolad the GetSafe app

    Downolad the GetSafe app

    Get the app from either the Apple Store or Google Play store.

  • Set up the SmartHub

    Set up the SmartHub

    It’s simple plug-and-play. Just plug it into a power outlet, connect it to your Ethernet, insert the emergency battery, and the Smart Hub takes it from there.

  • Register on the App

    Register on the App

    Open the app on your smartphone and follow the steps for first time registration. You’ll be asked to enter your SmartHub’s serial number. You can find that on the bottom of your hub.

  • Install the sensors

    Install the sensors

    No tools required! All our sensors are peel-and-stick. Insert batteries in each sensor and place them where you need. 

  • Test the system

    Test the system

    Walk around and intentionally set off the sensors. If you have any questions, call us! Our customer support staff is waiting to help.

Add a Device in App

Step 1. Open GetSafe App and go to the main menu

Step 2. Select devices

Step 3. Select “Add a new device”

Step 4. Select the type of device it is

Step 5. Once the pairing screen comes up, insert the batteries into the device

Step 6. Once the device has been located, you can rename the device and install

Watch our how to video for a visual guide.

Learn more about how to use the GetSafe App

Setup your system


Helpful Tips

About us

1140 Galaxy Way, Suite #150
Concord, CA 94520
1 (888) 799-6255

Monday – Friday, 7:00am – 3:30pm PST

 24 hours a day, 7 days a week including holidays

Read more

Start Your 30-Day Risk-Free Trial

The medical alert will reside in:
0-1 bedroom home
2-3 bedroom home
4-5 bedroom home
Inquiring For:
← Back
How quickly do you need the system?
As soon as possible
within a week
within a month
just researching
← Back
By clicking this button, you consent for GetSafe to contact you at the number provided. This consent is not required to make a purchase from us.
← Back
Questions? Call us: 1-888-799-6255